Company Details
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Profile
Key Products
CentralReach offers a comprehensive technology platform designed to support providers serving individuals with autism and related intellectual and developmental disabilities (IDDs). The company’s solutions combine clinical, operational, and educational tools into a unified system that helps organizations streamline care delivery, improve operational efficiency, and support better outcomes for the individuals and families they serve. CentralReach’s platform supports applied behavior analysis (ABA) therapy providers, multidisciplinary therapy organizations, and special education teams with specialized workflows and data-driven insights.
Key capabilities and product areas include:
ABA Therapy and Multidisciplinary Care
- Electronic Medical Records (EMR): A centralized system that helps organizations manage clinical documentation, billing, and operational workflows in one platform.
- Advanced Scheduling: AI-powered scheduling tools that help providers quickly build, modify, and optimize therapy schedules.
- Care Team Management: Clinical tools that support therapists, clinicians, and care teams with coordinated care planning and data-driven insights.
- Interoperability: Integration capabilities that allow organizations to connect CentralReach with other healthcare and operational systems.
- Claims Maximizer: Revenue cycle management tools designed to improve billing efficiency and maximize collections.
- Workforce Enablement: Training, certification preparation, and continuing education resources that help organizations onboard and develop staff.
PK–12 Special Education
- Data Collection and IEP Management: Tools that help educators track student progress, manage individualized education programs (IEPs), and support collaboration across care and education teams.
- Professional Development: Expert-led training designed specifically for special education professionals.
- Assessments and Curriculum: Evidence-based assessment and curriculum tools designed to help students build skills and meet IEP goals.
- Building Independence: Programs focused on vocational skills, social-emotional learning (SEL), and executive functioning (EF) to support independence and successful transitions.
Together, these solutions help providers and educators better manage their operations while delivering more effective, data-informed care and support.
Customer Insights
Organizations serving individuals with autism and related developmental disabilities rely on CentralReach’s platform to streamline clinical operations, improve care coordination, and reduce administrative burden for therapists and care teams. Customers frequently highlight the company’s deep understanding of the autism care ecosystem and its commitment to supporting providers with tools designed specifically for applied behavior analysis (ABA) therapy and multidisciplinary care environments.
Many customers also emphasize CentralReach’s role as a long-term partner in advancing care delivery and operational efficiency. Aaron Blocher-Rubin, PhD, BCBA, President and CEO of Arizona Autism United, noted that “from the start, it was clear during our evaluation that CentralReach is deeply committed to being an industry leader—not just a great software platform, but a true partner in the autism care professional community.”
Others point to the platform’s ability to help reduce administrative workload for clinicians and therapists. Rina Barak, CEO of SLEA Therapies, shared that “CentralReach continues to help us however they can to reduce burnout—making it so there’s less extra work and helping to ease the load wherever possible.”
CentralReach's Video
In this video, CentralReach highlights how its platform supports providers serving individuals with autism and related developmental disabilities. The discussion explores how technology can streamline clinical workflows, improve care coordination, and empower organizations to deliver better outcomes for the individuals and families they support.
Key Executives
Chris Sullens, Chief Executive Officer
Chris Sullens is CEO of CentralReach, leading the company’s mission to provide software and services that help individuals with autism and related IDDs achieve better outcomes and more independent lives. He previously served as President and CEO of WorkWave, where he transformed the company into a multi-product SaaS platform through significant growth and strategic acquisitions.
Clark Convery, Chief Operating Officer
Clark Convery serves as Chief Operating Officer at CentralReach, overseeing implementation, customer success, customer support, and the CR Institute. He brings more than 20 years of experience scaling high-growth technology companies, most recently serving as COO of Visual Lease.
Peter Boumenot, Chief Product Officer
Peter Boumenot leads product strategy and platform innovation as Chief Product Officer at CentralReach. He previously held product leadership roles at Kyruus Health, Signify Health, and athenahealth, helping guide the development of healthcare technology solutions.
Ling Shao, SVP, Outcomes-Based Care
Ling Shao leads outcomes-based care initiatives at CentralReach, working to align providers and payors through data-driven insights and value-based care models. She previously founded SpectrumAi and held leadership roles at Buoy Health, Amwell, and UnitedHealthcare/Optum.
Kimberly Gerard, Chief Financial Officer
Kimberly Gerard serves as Chief Financial Officer at CentralReach, overseeing financial strategy and operations. She previously held executive leadership roles at InMoment and spent two decades at Cerner in finance and transformation leadership positions.
Sean Banerjee, Chief Technology Officer
Sean Banerjee is Chief Technology Officer at CentralReach, leading the company’s engineering and technology strategy. He has more than 25 years of experience building enterprise healthcare platforms and previously served as CTO of SOC Telemed and held leadership roles at Evolent Health and Anthem.
Thomas Frazier, Chief Clinical Officer
Dr. Thomas Frazier is Chief Clinical Officer at CentralReach, guiding the development of clinical solutions that support behavioral health and developmental disability services. A licensed clinical psychologist, he has published more than 200 scientific papers and previously held leadership roles at the Cleveland Clinic and Autism Speaks.
Perry Pappas, Chief Legal and Compliance Officer
Perry Pappas serves as Chief Legal and Compliance Officer at CentralReach, overseeing legal and regulatory strategy for the company. He brings more than 25 years of legal experience and previously served as General Counsel and Chief Compliance Officer at WorkWave.
Samantha Goldman, Chief Marketing Officer
Samantha Goldman leads marketing strategy at CentralReach, overseeing brand, product marketing, and growth initiatives. She previously served as CMO at Mural and Even and held senior marketing roles at Lyft and Castlight Health.
Toni-Lynn Alfano, VP of People
Toni-Lynn Alfano serves as Vice President of People at CentralReach, leading human resources strategy, talent development, and organizational growth initiatives. She brings extensive HR leadership experience across multinational technology, manufacturing, and service organizations.
Key Events
- https://centralreach.com/blog/centralreachs-senior-vice-president-of-people-named-one-of-new-jerseys-leading-women-in-business/
- https://centralreach.com/blog/centralreach-wins-best-healthcare-technology-deployment-in-2025-globee-awards-for-achievement/
- https://centralreach.com/blog/centralreach-offers-comprehensive-behavioral-health-assessment-tools-and-training-resources-free-to-graduate-students/
- https://centralreach.com/blog/centralreach-publishes-semi-annual-2025-autism-and-idd-care-market-report-the-industry-benchmark-for-growth-and-innovation/
Partners
CentralReach works with a network of strategic partners to expand the capabilities of its platform and better support organizations serving individuals with autism and related intellectual and developmental disabilities (IDDs). These partnerships include technology integrations, service providers, and industry organizations that help CentralReach deliver a more comprehensive ecosystem for applied behavior analysis (ABA) therapy providers, multidisciplinary care teams, and educational institutions.
Through its partner network, CentralReach enables organizations to connect their operations with complementary tools and services that support clinical care, workforce development, and operational efficiency. By collaborating with leaders across healthcare, education, and technology, CentralReach continues to strengthen its platform while helping providers deliver more coordinated, data-driven care.
Learn more about CentralReach’s partner ecosystem here.
Investors
CentralReach entered a new phase of growth in 2023 when it joined forces with Roper Technologies, a diversified technology company known for acquiring and supporting mission-critical software businesses. The acquisition brought CentralReach into Roper’s portfolio of software companies, providing the resources and long-term strategic backing needed to further expand its platform and accelerate innovation for providers serving individuals with autism and related intellectual and developmental disabilities (IDDs).
With Roper Technologies’ support, CentralReach continues to invest in product development, customer success, and expansion across healthcare and education markets. The partnership reflects confidence in CentralReach’s leadership position within the autism and ABA therapy technology space and supports the company’s mission to improve outcomes and independence for individuals with developmental disabilities.
Learn more here.
Corporate Responsibility
CentralReach promotes a culture of caring and inclusivity with explicit policies in place to support DEI efforts, including initiatives to hire those with autism and related IDDs. Approximately 85% of adults with autism are unemployed, and CentralReach has committed to promoting a workplace that is both inclusive and welcoming of the neurodiverse community.
CentralReach hires autistic adults throughout the organization and continuously seeks innovative ways to support and engage the neurodiverse community. This effort is driven by the company’s ReachOut program, which actively seeks out and hires unemployed autistic adults interested in the software and technology space. The company also conducts inclusivity and diversity training with its employees and customers. Today, over 30% of CentralReach’s courses include a component of diversity and inclusion.